Design Thinking: Methodology for Problem finding and Problem Solving
DOI:
https://doi.org/10.69974/glskalp.05.03.01Keywords:
Design Thinking, Divergent Thinking, Lateral Thinking, Problem Finding, Problem SolvingAbstract
Design Thinking the most happening and innovative practical approach is about finding the problem and then solving it using its various stages. It has stages of understanding, observation, problem articulation, ideation, prototyping and testing. This process starts with finding the problem using the understand, observation and empathy stages, then the phase moves into problem solving, where the problem is precisely articulated moving to idea generation and finally prototyping and testing the solutions with the stakeholders. The solutions coming out can be both tangible/intangible representations of these ideas. This cycle is iterative in nature and it is followed until all the stakeholders are satisfied with the solutions. Depending upon the insights that are gained during the process, design thinking is capable of producing innovative solutions in an iterative manner which is very much distinct from the traditional methods. This methodology used to solve wicked problems which the paper also talks about. It follows a structured iterative methodology which makes it robust in nature, also it produces solutions which are as per the varying times and needs of the stakeholders. The traditional problem-solving methods are more structured and sequential in approach which results in producing solutions that are liner in nature. These traditional methods involve critical steps such as problem identification, data collection, analysis, solution generation, evaluation, implementation, and monitoring. Such methods are more following reasoning that is logical in nature and analytical in thinking. And thus, small incremental improvements come out of such practices. Also, the focus might not be on the stakeholders which design thinking considers as the core. This shift from traditional problem-solving to problem-solving through Design Thinking allows the development of solutions that better align with user needs and effectively navigate real-world complexities.
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